Support
Questions, problems, or feedback? Email chirhostrength@gmail.com and we'll get back to you, usually within a day or two.
Common questions
I'm a coaching client or gym member — how do I get in?
Your coach will send you a login link with a username and temporary password. Open it (or enter those details on the sign-in screen), then set your own password. You don't need to buy anything. If you already made your own account, ask your coach to turn on access for it, then tap Check Again.
I bought lifetime access but I'm seeing the paywall.
Make sure you're signed in to the same Chi-Rho Lifts account you bought on, then tap Restore Purchases on the paywall (iPhone). If it still doesn't unlock, email us with your username.
I forgot my password.
If your coach set up your account, ask them to reset your login from the admin panel. Otherwise, email us with your username and we'll help you get back in.
My workouts aren't showing up on my other device.
The app saves workouts on your phone first and syncs them when you're online. Open the app with an internet connection and give it a moment; they'll appear on the website and your other devices.
How do I delete my account?
Go to Profile → Delete Account in the app or on the website. This permanently deletes your account and everything you've logged. App Store refunds are handled by Apple.
See also our Privacy Policy. Food data from Open Food Facts and USDA FoodData Central.